Frequently Asked Questions
Everything you need to know about your Peel electronics experience.
What is the standard shipping timeframe for my order?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.
Do your products come with a warranty?
Yes, all Peel electronic devices include a comprehensive 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
What is your return policy for opened electronics?
We offer a 30-day return policy. If the item is opened, it must be returned in its original packaging with all accessories included. A small restocking fee may apply to opened electronic items.
How can I track the status of my shipment?
Once your order ships, you will receive an automated email containing a tracking number and a link to our carrier's portal to monitor your package in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm.
Are your chargers and cables certified for safety?
Absolutely. All Peel power accessories are CE, FCC, and RoHS certified to ensure they meet the highest global safety and compatibility standards for your devices.